PRIVACY POLICY

🌐 Privacy Policy 

Effective Date: 01st February 2026

GlowVyne Store respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

By using our site, you agree to the terms of this Privacy Policy.

1. Responsible Party / Contact

Owner: Mathi Hermann

Address: Schilfweg 44

Email: help.glovyne@gmail.com

2. Information We Collect

Information you provide directly:

  • Name, email, phone
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)
  • Order history and preferences

Information collected automatically:

  • IP address, browser type, device info
  • Pages visited, time spent, interactions
  • Cookies and tracking technologies (see Section 6)

3. Purpose & Legal Basis (EU)

  • Order processing & delivery – contract fulfillment (Art. 6(1)(b) GDPR)
  • Marketing / newsletters – your consent (Art. 6(1)(a) GDPR)
  • Fraud prevention / legal obligations – legitimate interest or legal requirement
  • Website improvement – legitimate interest

4. Data Sharing

We share your data only with trusted partners necessary to operate our business:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping & logistics providers
  • Email / marketing platforms (if you opt in)
  • Analytics providers (e.g., Google Analytics, after consent)

All third parties are required to protect your data.

5. International Data Transfers

Your data may be transferred to countries outside your residence (e.g., USA for Shopify, Stripe, PayPal, Google Analytics).

  • For EU users: Transfers comply with GDPR via Standard Contractual Clauses
  • Other countries: Your data may be subject to local laws

6. Cookies & Tracking

We use cookies to improve functionality, personalize experience, and analyze traffic.

  • Necessary cookies: always active (e.g., cart, login)
  • Analytics / Marketing cookies: only active after your consent
  • You can manage or withdraw consent at any time via our cookie banner.

7. Data Retention

We keep your personal data only as long as necessary to:

  • Fulfill orders
  • Resolve disputes
  • Comply with legal obligations

Data is securely deleted or anonymized when no longer needed.

8. Your Rights

EU users: you have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Restrict processing
  • Data portability
  • Object to marketing

US (CCPA) users: you have the right to:

  • Opt-out of sale of personal information
  • Request access or deletion of your personal info

Requests can be made via E-Mail

9. Security

We implement security measures including:

  • SSL encryption
  • Encrypted payment gateways
  • Restricted internal access

No online system is 100% secure; you share data at your own risk.

Free shipping

Order any 3 products from GlowVyne in one purchase and we’ll ship your order for FREE.

Perfect for gifting or glowing up your own routine!

Customer service

At GlowVyne, your satisfaction means everything to us. Whether you need help choosing the right product, tracking an order, or solving an issue, our dedicated customer care team is just a message away

Refer a friend

Invite your friends to shop GlowVyne when they make their first purchase, you both get rewarded.

Secure payment

Your information is safe with us. GlowVyne uses SSL encryption and trusted payment gateways to ensure every transaction is 100% secure.