PRIVACY POLICY

At GlowVyne Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.glowvyne.com) or make a purchase from us.

By using our site, you agree to the terms of this Privacy Policy.

🧾 1. Information We Collect

We collect personal and non-personal information to provide and improve your shopping experience.

Information you provide directly:

  • Name, email address, and phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

  • Order history and preferences

Information collected automatically:

  • IP address, browser type, and device information

  • Pages visited, time spent, and interactions on our website

  • Cookies and similar tracking technologies (see Section 6)

🛍️ 2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates, promotions, or support messages

  • Improve our website, products, and customer experience

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations and store policies

We never sell or rent your personal information to third parties.

🤝 3. Sharing Your Information

We only share your information with trusted partners necessary to operate our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics providers

  • Email marketing platforms (for newsletters and updates, if you opt in)

  • Analytics services (e.g., Google Analytics)

All third-party partners are required to maintain confidentiality and protect your data.

🌍 4. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill your orders

  • Resolve disputes

  • Meet legal or tax obligations

When your data is no longer needed, it is securely deleted or anonymized.

🔐 5. Data Security

We implement strict security measures to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption

  • Encrypted payment gateways

  • Restricted internal data access

While we take every precaution to protect your data, no online transmission is 100% secure. You share your information at your own risk.

🍪 6. Cookies & Tracking Technologies

Our website uses cookies to improve functionality, personalize your experience, and analyze site traffic.

You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

Free shipping

Order any 3 products from GlowVyne in one purchase and we’ll ship your order for FREE.

Perfect for gifting or glowing up your own routine!

Customer service

At GlowVyne, your satisfaction means everything to us. Whether you need help choosing the right product, tracking an order, or solving an issue, our dedicated customer care team is just a message away

Refer a friend

Invite your friends to shop GlowVyne when they make their first purchase, you both get rewarded.

Secure payment

Your information is safe with us. GlowVyne uses SSL encryption and trusted payment gateways to ensure every transaction is 100% secure.